12.

To ascertain specific clash details, the discipline design engineer, as a supervisor of the CE clash owner discipline, as configured by the Administrator, can run a personal clash check on the CE.
Refer to Clash Checking the CE (Current Element).

13.

As the design engineers change the model to avoid clashes they can add comments about the clashes, provided they are members or supervisors of the element or owner disciplines. The comments are added at the Clash (Group) Properties Form.
Refer to Updating Clash Properties.

14.

To enable the progress in clash resolution to be monitored, you, a member of the ADMIN discipline, or a Supervisor of the owner discipline other users, as configured, can periodically update the Status of a clash. This is done at the Clash Reports (and possibly the Edit Clash Groups Form) or at the Clash (Group) Properties Form, until it is finally 'Approved'.
Refer to Updating Clash Properties and Updating Clash Status and/or Discipline.
Alternatively, the designer may have updated the model to remove the clash.